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Compliance & data protection

Data management / DPA

A clear commitment to protecting your data.SIGNESTO’s Data Processing Agreement (DPA) governs the processing of your personal data in accordance with the GDPR and security best practices.

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Data Processing Agreement (DPA)

Signed
Version
2.3
Signature date
March 12, 2024
Status
Active

Documents

  • Legal compliance guaranteed

  • Templates continuously up to date

  • Simplified signature process

  • Dedicated legal team support

Key points of the SIGNESTO DPA

A clear, complete contractual framework for processing your data with confidence.

  • Controller

    You remain the controller of your personal data.

  • Processor

    SIGNESTO acts as processor, on your instructions and only for the defined purposes.

  • Security measures

    Appropriate technical and organizational measures to ensure the confidentiality, integrity and availability of your data.

  • Sub-processors

    A transparent list of our sub-processors, with a contractual data protection obligation.

  • International transfers

    Secure, safeguarded transfers outside the EU, in accordance with the GDPR and standard contractual clauses.

What is a DPA?

The Data Processing Agreement (DPA) is a contract that governs the processing of personal data when a provider acts on behalf of a client. It ensures that data is processed in accordance with the General Data Protection Regulation (GDPR) and sets out the rights and obligations of each party.

Learn more about the DPA
“Trust starts with clear, transparent commitments.”

SIGNESTO’s commitments

Our DPA covers all the essential aspects for compliant collaboration.

  • Purposes and instructions

    We process data only on your documented instructions and for the purposes defined in the contract.

  • Confidentiality

    All our teams are bound by a strict confidentiality obligation.

  • Sub-processors

    Our sub-processors are carefully selected and subject to the same data protection obligations.

  • Technical and organizational measures

    We implement appropriate security measures to protect your data.

  • International transfers

    Transfers outside the EEA are governed by appropriate safeguards (standard contractual clauses, etc.).

  • Assistance and exercise of rights

    We assist you in exercising the rights of data subjects and in responding to requests from supervisory authorities.

Our sub-processors

NameCountryPurposeStatus
OVHcloudFranceHosting and backups
Active
CloudflareUnited StatesContent delivery and site protection
Active
StripeIrelandPayments
Active
ResendUnited StatesEmail delivery
Active

Full transparency about our sub-processors

Find the complete, up-to-date list of our sub-processors, their locations and the purpose of their services. All our partners are subject to strict contractual data protection obligations.

How do I request DPA signature?

A simple, fast process to formalize our collaboration.

  1. 1. Submit your request

    From your account or via our form.

  2. 2. Receive the DPA

    Our team sends you the DPA and its up-to-date annexes.

  3. 3. Sign online

    Sign electronically in a few clicks.

  4. 4. All done!

    You receive the signed copy and archiving is automatic.

Frequently asked questions

Have a question? Here are answers to the most common ones.

The DPA (Data Processing Agreement) is the data processing agreement required by Article 28 of the GDPR. It sets out SIGNESTO’s obligations when it processes personal data on your behalf.

The complete, up-to-date list is in Annex 1 of the DPA: hosting, site delivery, payment and transactional email sending. You will be notified of any change.

Your company remains the controller of its employees’ data. SIGNESTO acts as processor, only on your documented instructions.

Encryption of data in transit and at rest, strict access control, logging, regular backups and continuous monitoring. Details are in Annex 2 of the DPA.

Data is hosted in the European Union, at OVHcloud. Any transfer outside the EEA is governed by standard contractual clauses.

Click “Request DPA signature” and fill in the form. Our team will send you the DPA and its annexes to sign electronically.

A question about protecting your data? Contact our legal team.

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