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Trust, transparency, and data protection

Privacy policy

At SIGNESTO, protecting your personal data is a priority. This page clearly and transparently explains what data we collect, how we use it, and what your rights are.

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  • Responsible data management
  • GDPR compliant
  • Full transparency
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Your data is safe

  • Data encryption
  • Controlled access
  • GDPR compliance
  • Secure hosting
  • Your data is protected

  • Transparent practices

  • You stay in control

  • Certified compliance

Our commitment

SIGNESTO is committed to handling your personal data with care, transparently, and in compliance with applicable regulations, including the General Data Protection Regulation (GDPR).

  • Transparency

    Clear information, accessible at all times.

  • Security

    Robust technical and organizational measures.

  • Control

    You stay in control of your data.

  • Compliance

    Data management that complies with the GDPR and applicable laws.

Data collected

We only collect the data necessary to provide and improve our email signature services. The data may include:

  • Account information (first name, last name, email address, company)
  • Usage data (login logs, features used)
  • Technical data (IP address, browser type, device)
  • Content of your signatures and branding elements (logos, images, links)

Purposes of processing

Your data is processed for the following purposes:

  • Providing, managing and improving our services
  • Personalizing your user experience
  • Providing customer support
  • Sending you product information (with your consent)
  • Complying with our legal and regulatory obligations

Data recipients

Your data may be shared with:

  • Our internal teams (strictly authorized)
  • Our technical subcontractors (hosting, support, analytics)
  • Competent authorities where legally required

Retention period

We keep your data only for as long as necessary for the purposes for which it was collected:

  • Account data: for the duration of your account, then 3 years after closure
  • Usage data: 12 months maximum
  • Billing data: 10 years (legal obligation)
  • Marketing data: until you withdraw your consent

Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access to your data
  • Right to rectify inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to data portability
  • Right to object (including to marketing)

Data security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration or disclosure, including:

  • Encryption of data in transit and at rest
  • Strict access control and authentication
  • Continuous monitoring of our systems
  • Regular backups

International transfers

Your data is primarily hosted in the European Union. If data is transferred outside the EU, we ensure it is covered by appropriate safeguards (standard contractual clauses, adequacy decisions, etc.).

Managing preferences

You can manage your communication preferences at any time from your account settings or via the links in our emails.

Contact us

For any questions about this privacy policy or to exercise your rights, you can contact us:

Frequently asked questions

Here are answers to the most common questions about our privacy policy.

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Only the data needed to provide the service: account information, usage data, technical data, and the content of your signatures (logos, images, links).

No. SIGNESTO installs your signatures in your mail client but never has access to the content of your emails.

Account data is kept for the life of the account and then for 3 years after it is closed, usage data for 12 months at most, and billing data for 10 years.

We never sell your data. It is only entrusted to our technical subprocessors (hosting, payments with Stripe, transactional email delivery), who are bound by strict confidentiality commitments.

Write to us by email or through our contact form: we respond to any request for access, rectification, erasure, or objection within the timeframes set by the GDPR.

Yes. Our processing relies on an identified legal basis, your data is mainly hosted in the European Union, and any transfer outside the EU is governed by appropriate safeguards.

A question about privacy? Our team is here to listen.

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