Subscription terms

This page summarises, in plain terms, the subscription rules of SIGNESTO's Terms of Service, operated by Tripass Checkin Limited.

• It starts with a 48-hour trial for €0.90, then renews monthly at €49 until cancelled.
• Its price does not depend on the number of employees.
• It can be cancelled at any time from the account, free of charge.
• Cancellation stops the next renewal; the paid period runs until its end.

• Business — a 48-hour trial for €0.90, then €49 per month; unlimited employees and templates, integrations, directory sync, campaigns, advanced statistics and priority support;
• Enterprise — everything in Business, plus SSO, audit log, multiple entities and dedicated support, on quote from 50 employees.

The details of each plan are on the Pricing page. Features may change; a feature included in the subscribed plan is not removed during a billing period.

The subscription starts with a 48-hour trial charged €0.90 including VAT, which gives access to every feature of the Business plan.

Unless cancelled before the trial ends, the Business subscription starts automatically at €49 including VAT per month, charged at the end of the trial and then on each monthly anniversary. The price does not depend on the number of employees.

The applicable price, the trial length and the date of the first charge are shown at checkout.

Payment is made by bank card via Stripe. By subscribing, the customer authorizes SIGNESTO to charge the saved payment method on each renewal date. SIGNESTO never stores card details.

Renewal is automatic, on the subscription anniversary, for the same period. There is no minimum commitment beyond the current period.

An invoice is issued for each charge. All invoices can be downloaded at any time from the Billing section of your account and are sent to the account's email address.

Prices are shown excluding VAT. Applicable VAT is calculated based on the customer's country and status, and a valid EU VAT number can be entered for businesses.

Moving to the Enterprise plan is quoted separately and takes effect on the agreed date, with the amount already paid for the current period deducted.

After cancellation, access to the workspace is suspended at the end of the paid period. Employees and templates are not deleted and become available again with a new subscription.

The subscription can be canceled at any time, free of charge and without notice:

• from the Billing section of your account, which takes effect immediately;
• by email to [email protected], from the email address on your account.

Cancellation stops the next renewal. Access to paid features continues until the end of the period already paid, with no pro-rata refund, except in the cases provided for in the Refund Policy.

A consumer residing in the European Union or the EEA has fourteen (14) days from subscription to withdraw, in accordance with Directive 2011/83/EU. As access is granted immediately at their request, the refunded amount is reduced pro rata to the period elapsed.

To withdraw, write to [email protected] from the email address on the account. The Refund Policy sets out the details.

• the payment is retried in the following days and an email asks you to update the payment method;
• a banner in the account gives direct access to updating the card while the issue persists;
• if the payment remains unpaid, the subscription is cancelled and access to the workspace is suspended, with no fee or penalty.

Any price change is notified by email at least thirty (30) days before it takes effect and applies from the next renewal. The customer may cancel free of charge before that date; otherwise, the new price is deemed accepted.

Deleting the workspace from the account settings deletes the associated templates, employees and statistics. On its own, it does not refund the current period.

Cancel the subscription before deleting the workspace so that no further charges are made.

Tripass Checkin Limited — . Support: [email protected]. Billing: [email protected].

Subscribing constitutes acceptance of these Subscription Terms, the Terms of Use and the Refund Policy, accessible from the footer of every page.